RETURNS AND REFUNDS
At Rebelcell, you have 14 days to change your mind about your purchase. This means that, for whatever reason, you may return your order within 14 days. When you send the product back within the 14 day grace period, we will refund you your money as soon as possible but no later than within 14 days.
WHAT SHOULD I DO?
1. Contact us (with your order number) and let us know that you want to return your shipment
2. Ensure that the product you want to return satisfies the below return conditions
3. Fill out the return form (that we will send you via e-mail) as clearly and completely as possible and include it with your package
4. Pack the product in a sturdy box with sufficient protection. This prevents damage during transportation.
5. Send the package to us with a carrier with a track and trace code
- The 14 days grace period starts 1 day after you receive your order
- All items must be in original packaging and complete to be returned.
- The returned items are unused, clean and should be able to be sold as new.
- You need to pay for the shipping costs for sending back your product and are responsible for any damages or loss during transportation
- Pack the product well and hold on to your shipping receipt until you receive notice from us that we have received your package in good order