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Warranty claim

Home Warranty claim

Please fill in the form below in the case of a warranty claim

Have you followed all the steps in our trouble-shooting document?(Required)

Yes

No

What trouble shooting document?

First, go through all the steps with our trouble shooting document.

Did you order the product from this website?(Required)

Yes

No

Please contact the point of purchase of your product. They will handle the warranty further.

Your order number(Required)

This can be found in your mail

Purchase date

DD slash MM slash YYYY

Which product is it(Required)

Battery

Outdoorbox

Battery charger

Battery charger for outdoorbox

Accessories, range extender or power bank

Please also send along the charger so we can rule out where the problem is.

Which battery(Required)

Serial number of the battery(Required)

This is found on the side or bottom of the battery

Which outdoorbox?(Required)

Serial number of the outdoorbox(Required)

Which battery charger?(Required)

What charger for the outdoorbox?(Required)

Select your accessories

Multiple options possible

Please describe your problem in detail

Be clear and to the point. Rather give too much information than too little.

Upload one or more photos of the problem (if possible).

Photo 1

Max. file size: 50 MB.

Photo 2

Max. file size: 50 MB.

Photo 3

Max. file size: 50 MB.

What do you want us to do with the product if it is beyond repair?(Required)

Return (at your own expense)

Disposal (in the case of lithium we highly recommend this)

Your name(Required)

First name Last name

Your phone number

Your e-mail(Required)

45021

Did you purchase the product outside of the warranty period? Please click here

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Marinevliegkamp 377
2236 ZZ Valkenburg (ZH)
The Netherlands
Phone: +31 (071) 7107424
Chamber of Commerce: 55487777
VAT number: NL8271.80.342.B01

Rebeltorch RTRCH1000LM 8720964631011
Battery bag - S BAGSMALLREB 7106623691328
Battery bag - L BAGLARGEREB 7106623691632
Battery bag - XL BAGXLARGREB 7106623693292
Quick Connect 60A E-Motor EM12VXXREUA 7106623687239
Quick Connect 60A E-Motor Resettable EM12VRFREUA 7106623688243
Quick Connect 100A E-Motor EM24VXXREUA 7106623687284
Quick Connect 100A E-Motor Resettable EM24VRFREUA 7106623688304
Quick Connect FF - Universal QCFF12VREUA 7106623695715
Quick Connect Fishfinder-Outdoorbox FF12VXXPLUG 7106623689776
Connect cable Outdoorbox ThrustMe TMSD20QCCC 7106623697290
Quick connect solar outdoorbox QC12VSCODB 7106623696866
ANEN 50A Connector - grey 60050REEV1C 7106623686898
ANEN 50A Connector - blue 60050REEV1B 7106623692288
ANEN 120A Stecker - grey 60120REEV1C 7106623688571
ANEN 50A Connector - green 60050REEV1G 7106623698174
ANEN 50A Connector - yellow 60050REEV1Y 7106623688861
SD20 m / v Connector set TMSD20MFC 7106623698358
10cm cable with XT60 (M) - Faston XT60FAC10CM 8720964630151
30cm cable with XT60 (M) - M8 XT60M8C30CM 8720964630168
30cm cable with XT60 (M) - ANEN blue XT60ANB30CM 8720964630175
30cm cable with XT60 (M) - ANEN grey XT60ANG30CM 8720964630212
USB Adapter Duo-Faston UA12V11REUA 7106623688113
USB Adapter Duo-M8 UA12VXXREUA 7106623688168
Battery terminal adapter set M6 REBTERM6 7106623695463
Battery terminal adapter set M8 REBTERM8 7106623695593
Anen PA-45 Connector XXPA45REUA 7106623695937
Rebelcell Beanie cap - Khaki BEKHAKIREACC 7106623688212
Rebelcell beanie cap- Heather BEGREYXREACC 7106623686997
Rebelcell beanie cap - Burgundy BEBURGUREACC 7106623687024
Boat-Sticker - S REBSTCKRS 7106623689684
Boat-Sticker - M REBSTCKRM 7106623692820
Boat-Sticker - L REBSTCKRL 7106623688663
Rollup Banner Rebelcell ISRUBREBEL 7106623688236
Rebelcell Dry Bag 5L Yellow REBDR05LY 7106623691892
Rebelcell Dry Bag 15L Grey REBDR15LG 7106623691762
Rebelcell Dry Bag 40L Blue REBDR40LB 7106623690031
12V10A PWM Solar charge controller EPH12V10WAC 7106623687291
16V10A PWM Solar charge controller EPH16V10WAC 7106623687437
29V20A PWM Solar charge controller EPH29V20WAC 7106623689066
12V DC Stabiliser 3A OM121236WAL 7106623688021
12V DC Stabiliser 9A OM1212100WL 7106623694220
12V DC Stabiliser 9A OM1212100WL 8720964631127
DC-DC converter (8-42V) 25A WP DC12V13DCWP 7106623697924
Range Extender 12.6V13A waterproof RE12V13DC23 7106623697528
Range Extender 12.6V25A waterproof RE12V25DC23 7106623697627
Range Extender 29.4V07A waterproof RE29V07DC23 7106623697634
Range Extender 29.4V20A waterproof RE29V20DC23 7106623697689
Range Extender 42V5A waterproof RE42V05DC23 7106623697870
Power Rebel 26K PWRREBEL26K 7106623696279
Power Rebel 48K PWRREBEL48K 7106623693841
Power Rebel 96K PWRREBEL96K 8720964631004
Powerhive 800 PWRHV800WH 8720964631035

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