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Warranty claim

Home Warranty claim

Please complete the form below in case of a warranty claim. If the battery was sold more than two years ago, it is not covered by the warranty. In some cases the battery can be repaired. Please click here.
Have you followed all the steps in our trouble-shooting document?(Required)
First, go through all the steps with our trouble shooting document.
Did you order the product from this website?(Required)
Please contact the point of purchase of your product. They will handle the warranty further.
This can be found in your mail
DD slash MM slash YYYY
Which product is it(Required)
Please also send along the charger so we can rule out where the problem is.
This is found on the side or bottom of the battery
Multiple options possible
Be clear and to the point. Rather give too much information than too little.
Upload one or more photos of the problem (if possible).
Max. file size: 128 MB.
Max. file size: 128 MB.
Max. file size: 128 MB.
What do you want us to do with the product if it is beyond repair?(Required)
Your name(Required)

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