Li-ion batteries are considered dangerous goods according to ADR regulations (UN3480, Class 9 ADR) and can therefore not be shipped with regular delivery services. Specialized transport is required and there are specific requirements with regards to packaging and labeling that need to be adhered to. This results in higher shipping costs than with regular delivery services.
Shipping cost depends on the country where you want to ship to and whether or not it includes batteries. The shipping cost are automatically calculated during checkout.We ship to most countries in Europe. If your country does not appear in the list during checkout please contact us to get a quote for shipping.
All orders placed before 12.00 hrs will be shipped the next business day. All orders are shipped from our warehouse in The Netherlands, the actual delivery can take up to 10 working days.
We ship to Switzerland and the UK. Please note that we ship according to Incoterms DAP (Delivered At Place). This means that we the cost of shipping and preparation of export documents is included in your shipping fee but that all other cost relating to the import in your country (including customs clearance fee, import duties, VAT) need to be paid by the customer.
At Rebelcell, you have 14 days to change your mind about your purchase. This means that, for whatever reason, you may return your order within 14 days. When you send the product back within the 14 day grace period, we will refund you your money as soon as possible but no later than within 14 days. The conditions for returns are as follows:
How do I return an order?
1. Fill in the return form
2. Check whether the article meets the conditions below
3. Fill in the return form as clearly and completely as possible and add it to your parcel
4. Pack the product in a sturdy box with sufficient protection. This prevents damage during transport
5. Send the package with track and trace code to us with a carrier
Do you have a warranty case? Please fill in the warranty form.
Conditions for returns