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Home Returns

Return of purchase / cancelling your order

At Rebelcell, you have 14 days to change your mind about your purchase. This means that, for whatever reason, you may return your order within 14 days. When you send the product back within the 14 day grace period, we will refund you your money as soon as possible but no later than within 14 days.

WHAT SHOULD I DO?

1. Fill in the form below
2. Check whether the article meets the conditions below
3. Fill in the return form as clearly and completely as possible and enclose it with your parcel
4. Pack the product in a sturdy box with sufficient protection. This prevents damage during transport
5. Send the package with track and trace code to us with a carrier

CONDITIONS

  1. The 14 days grace period starts 1 day after you receive your order
  2. All items must be in original packaging and complete to be returned.
  3. The returned items are unused, clean and should be able to be sold as new.
  4. You need to pay for the shipping costs for sending back your product and are responsible for any damages or loss during transportation.
  5. Pack the product well and hold on to your shipping receipt until you receive notice from us that we have received your package in good order.

If you wish to return your order and meet the above conditions, please complete the form below and we will contact you for further instructions on sending your product back.

This can be found in your e-mail and on the packing slip.
Name(Required)

WARRANTY REQUEST

Always check first if you cannot get your Rebelcell product to work with our trouble shooting document. By far the most problems can be solved easily by yourself. Should this unfortunately not succeed and did you purchase the product within the warranty period? Then you have the chance to receive compensation under warranty. Warranty claims for Rebelcell products always go through the dealer where you purchased the product. Therefore, always approach the point of sale of your product first; they will handle the warranty claim for you. Did you purchase the product via this website? Then please fill in this form.